When and where will the concert take place?
Friday, September 8th at Magazzini Generali
What is the difference between a fan meeting and a concert?
A fan meeting offers less performances of songs than there would for a concert. During a fan meeting there are many other interactions and activities between the artist and the fans. To sum it up, a fan meeting is more intimate and allows the fans to really get to know the artist.
What can we expect during the KARD fan meeting? (in other words, are they going to play games, answer questions, etc.)
As K.A.R.D’s first European tour, 2017 "WILD KARD" TOUR IN MILAN will be filled with various fan-interactive games, Q&A and powerful performances, all prepared just for European fans.
When will tickets go on sale/off sale?
Pre-sales open: August 8th 9:00am Milan local time
Pre-sales close: August 9th 11:59pm Milan local time
General sales open: August 10th 9:00am Milan local time
General sales close: September 7th 11:59pm Milan local time
Where can I go to purchase tickets?
Tickets can be purchased on the official Ciaotickets website http://mmt.fans/PLFM or in the offline shops all around Italy listed here: http://mmt.fans/PSOb
What are the accepted payment methods to purchase my ticket online?
The accept payment methods are VISA, MASTERCARD, MONETAONLINE, JCB and POSTEPAY.
Will I be able to purchase my tickets at the venue on the day of the show?
Yes, you can purchase tickets at the door if the show is not sold out.
What are the different ticket types and how much are they?
Ultimate KARD package: €135 including priority early entry, hi touch & group photo
Wild KARD package: €105 including early entry & hi touch
General Admission: €50
Is the show standing, seated or a combination of both?
The show will be standing.
Will there be group ticketing?
No, there will not be group ticketing.
How many tickets max can each person purchase?
Pre-sale (for MMT TasteMakers): Each TasteMaker can purchase up to two (2) tickets max.
General sale: Each person can purchase up to four (4) tickets max.
If someone else purchased my tickets for me, do they have to accompany me to the concert as well?
The ticket purchaser does not need to accompany you to the concert.
Do ticket prices include tax and vendor fee?
No, ticket prices include taxes, but excluding ticketing vendor fee.
Will I be able to refund my tickets? (Refund policy)
No, refunds will not be available.
How can I pick up my tickets?
Online: Tickets can be sent electronically, or shipped to the designated address at an additional cost.
Offline: Ticket purchasers will receive a hard copy of their ticket.
I am having trouble purchasing ticket(s)/have an issue with my ticket(s). Who do I contact?
Please contact Ciaotickets at email@example.com
What are the benefits for the top 10 TasteMakers and regular TasteMakers?
Top 10 TasteMakers will receive 2 complimentary Ultimate KARD package tickets! Instructions to claim your benefit will be sent to your MMT registered email address. The
TasteMakers for “2017 "WILD KARD" TOUR IN EUROPE" will receive a promo code to access the pre-sales.
DISCLAIMER: MyMusicTaste does not support and prohibits the resale or gifting of pre-sale promo codes to anyone that is not the original owner of the issued promo code. Promo codes are unique and private information to the TasteMaker they are issued to. Participating in the illegitimate purchase of promo codes WILL NOT guarantee its validity or the ability to successfully purchase a pre-sale ticket.
What is a TasteMaker?
Anyone who makes a concert on MyMusicTaste, an online service that brings together music fans to request their favorite artist’s event, is called a TasteMaker.
If you are not a MyMusicTaste TasteMaker yet, join us and request your favorite artist's concert on https://www.mymusictaste.com/. You too can have access to special perks when your dream concert becomes a reality!
Will I be able to secure my ticket as a TasteMaker?
No, you will still need to purchase tickets your own tickets when tickets go on sale. As a TasteMaker, you will be able to purchase your ticket before non-TasteMakers during the pre-sale period.
How many tickets can TasteMakers buy using the promo code?
The promo code is limited to 1 person for 2 ticket(s).
Can I still use my TasteMaker promo code after the pre-sale period is over?
No, once the pre-sale period is over the pre-sale code will no longer work.
Are we allowed to give fan gifts/support?
Yes, fan gifts/support will be accepted.
Fan support: If you would like to submit a fan support project for approval, please fill out your proposal on the Fan Event Application form and we will send it to the artists' management company for approval: http://mmt.fans/79GK
Will there be some kind of a sectioning, ie barricade?
Ultimate KARD package, Wild KARD package and General Admission ticket holders will be sectioned by their entrance order.
What is the age restriction?
Children aged 14 years old or younger must be accompanied by a parent, who will also require an additional ticket for entry.
When will doors open?
Ultimate KARD package & Wild KARD package ticket holders will be permitted early entry at 5:30pm
Doors open for general ticket holders at 6pm
Show start time: 7pm
Show end time: 9pm
When will doors close?
Doors will remain opened throughout the concert.
How do I enter the venue? Is entry first come, first serve or by ticket number?
Lining up for the show: There will be three separate lines for each ticket tier (Ultimate KARD package, Wild KARD package, and General Admission). The line order for each ticket tier line will be based on a first come first serve basis.
Order of entry into the venue: Priority early entry for Ultimate KARD package ticket holders, followed by Wild KARD, and then General Admission.
Are backpacks or small bags allowed?
We strongly advise attendees not to bring backpacks or small bags as all bags will go through security check. All liquid goods (including drinks of any type), dangerous sharp items (such as knives and scissors) are strictly prohibited.
Are cameras allowed?
No professional cameras are allowed (cameras with a removable lens).
Are fan signs/banners allowed?
No fan signs/banners are allowed.
Can I bring my cellphone?
Will there be merchandise for sale?
No, merchandise sales will not be held on the day of the show.
Will there be food or drink at the venue?
Yes, there will be drinks available at the venue.
Will there be parking at the venue?
Yes, there is parking available at the venue.
Will there be storage/coat checks at the venue?
Yes, there is paid storage/coat check available at the venue.
Will there be accessible seating?
Accessible seating will be available upon request.